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Faq

We answer the most frequently asked questions

I would like to order a product, but how can I trust when shopping online?

Fury adopts the PayPal payment system and in the REVIEWS section you can read all the verified testimonials. PayPal is the only online payment system that guarantees you a refund even in the event of non-delivery.

Where can I physically view your products?

We only sell online, avoiding brokerage and storage costs. Thanks to this you will have: the best of made in Italy leather quality, a newly created product (and not taken from a warehouse), a unique price.

Is the product covered by warranty?

Unlike other leather products, FURY has a 2 year warranty and is made to last forever.

Our creations are covered by the Legal Guarantee of Conformity provided for by art. 128-135 of the Consumer Code.

How can I contact you?

° Whatsapp (chat): +39 3317128960

° Email: info@furybags.it

° Contact form in the "Customer Service" section

What payment methods do you accept?

PayPal, credit card, payment on delivery, payment by bank transfer, payment in 3 installments without interest. Digital payment systems are encrypted and protected.

Where can I enter the discount code received?

In the last phase of Checkout, a special box is active where you can enter the promotional code.

Discount vouchers cannot be combined with other codes or with automatic temporary promotions to the cart.

What will i get?

In addition to the ordered product, inside the box you will find: a convenient shopper (dust Bag) where you can store and protect the item, the summary receipt of the order and the quality certificate. Inside all our products you will find the name "Vera Pelle", which guarantees the originality of the material used.

How much is shipping?

Shipping is free throughout Italy.

Shipping to one of the European countries reached by our service has a cost of 10 €.

Which courier do you rely on?

We use two different national shipping services: Sda/Poste Italiane, GLS and TNT. If you have a preference, do not hesitate to indicate it in the appropriate notes that you will find during the purchase phase.

How long will it take to receive my order?

The package will be ready to leave within 48 hours of ordering. Then 1-3 working days throughout Italy.

* The times described are not valid for products manufactured to order (Pre-orders)

How does the return work?

Within 14 days of delivery of the order, you can take advantage of the return. We will organize the collection by informing you of the date and sending you the waybill to be affixed to the package. You will receive the refund net of the cost of the service (10 €) within 24 hours of returning the package.

Alternatively, you can arrange the shipment yourself (at your own expense). In this case, the refund issued will be equal to the entire sum paid during the purchase.

Can I be sure about the delivery date?

Certainly. If you need the product for a special occasion (for example a birthday present), notify us immediately through the purchase notes. We will do our best to inform you as best as possible about delivery dates.

The bag has a defect, what should I do?

Creating by hand is an art. And, unlike machines, artists can make a small mistake. Do not be afraid, in that case we will take care of collecting and exchanging your product at our expense. Or if you prefer, we can refund you.

Contact form

Do you need help with your order or do you simply want to ask for information about a specific product? Contact us via: